Caviar questions, answered
Delivery, freshness, storage, payment and sizing — everything people ask us before their first order.
Cape Town is delivered personally, cold-chain the whole way — free on orders over R2,000 and R100 below that. Johannesburg, Pretoria, Durban and the Winelands go by overnight courier, sent Monday to Wednesday — free over R3,500, otherwise R250. For other areas, email us before you order.
Card online through Paystack, or pay the courier on delivery in cash or by card. Pay-on-delivery is available in Cape Town; orders outside Cape Town are paid by card.
We hold limited batches between −2 °C and −4 °C and never freeze them, so the pearls stay whole and firm. The tin leaves cold and stays cold until it reaches you.
Keep the unopened tin in the coldest part of your fridge and do not freeze it. Once opened, keep it covered, refrigerated, and enjoy it within a few days.
A 10 g tin is a taste for one or two people. 30 g suits a small dinner, 50 g a proper course, and 100 g is a centrepiece for a table.
Yes. A 30 g or 50 g tin makes a generous gift, and a 10 g tin is a thoughtful first taste. Message us on Instagram or by email with the date and we will time the delivery around it.
Yes. Every tin is roe from sturgeon — Beluga, Russian Sturgeon, Bester and Sterlet — sourced through an established South African importer and kept cold all the way to you.
Email support@caviars.co.za or DM @caviars.co.za. We confirm every order before it goes out.